FAQ

What type of jewelry does Aurar3 sell?

Aurar3 specializes in elegant ring designs created for customers who appreciate timeless style, refined details, and meaningful jewelry pieces. Our collections include various ring styles suitable for everyday wear, special occasions, gifting, and personal expression.

Will my ring look exactly like the product photos?

We make every effort to display our products accurately through professional photography and detailed descriptions. However, slight differences may occur due to lighting conditions, photography settings, screen resolution, and individual device displays.

Jewelry products may also have small variations in color, texture, finish, or appearance due to materials, production processes, and design characteristics. These natural variations do not affect the beauty or quality of the product.

How do I choose the correct ring size?

We recommend reviewing the size information provided on each product page before purchasing. If you are unsure about sizing, please contact our customer service team for assistance before placing your order.

Our team will be happy to help you select the most suitable size based on available information.

How much does shipping cost?

Our current shipping rates are:

Expedited Shipping: $8.99

Free Shipping: Orders of $49.00 or more qualify for Free Shipping.

Standard Shipping: $5.99 for orders from $0.00 to $49.00.

Shipping charges will be displayed during checkout before payment is completed.

How do I qualify for Free Shipping?

Orders totaling $49.00 or more qualify for Free Shipping. The qualifying amount is based on the applicable order value shown during checkout.

Discounts, promotions, adjustments, or other changes may affect whether an order meets the free shipping requirement.

Do you accept returns?

Yes. Aurar3 accepts eligible returns and provides refunds according to our Return Policy.

Customers must contact our customer service team before returning any item to receive return instructions.

What should I do if my ring arrives damaged or incorrect?

If your order arrives damaged, defective, or incorrect, please contact us at:

service@aurar3.com

Please provide your order number and photographs showing the issue. Our team will review your request and work with you toward an appropriate resolution.

Can I cancel or change my order?

If you need to cancel or modify your order, please contact us as soon as possible.

We will make reasonable efforts to assist; however, changes or cancellations cannot always be guaranteed after an order has entered processing, fulfillment, or shipment.

How should I care for my ring?

To maintain the appearance of your jewelry, we recommend avoiding unnecessary exposure to water, chemicals, perfumes, cosmetics, and excessive moisture.

When not wearing your ring, store it in a clean, dry place to help preserve its appearance.